Director of Products

Agentic AI Platforms · Bengaluru, India · Full-Time · Reports to: CPO

A B O U T G N A N I . A I

Gnani.ai is India's leading voice first Agentic AI platform, powering enterprise-grade voice and language

intelligence at scale. Our products — Inya Platform (Agentic AI for CX), Inya Analytics/Insights, and Inya

Agent Assist — are deployed across Fortune 500 enterprises in BFSI, telecom, retail, and healthcare.

We are now at an inflection point: scaling our Agentic AI platforms to global markets and building the

next generation of human-AI collaboration infrastructure.

T H E R O L E

We are looking for a Director of Products who has lived inside the Conversational AI world — someone

who has shipped voice first Agentic AI or speech intelligence products and understands what it actually

takes to make them work in enterprise environments. You bring hands-on exposure to Generative AI

and Agentic AI, not just awareness of the space.

Beyond individual product craft, this role is fundamentally about building and leading a multidisciplinary

product team of up to 10 people — spanning PMs, designers, a product marketer, and a technical

content writer — and creating the conditions for that team to move fast, stay aligned, and ship with

quality.

W H A T Y O U ' L L D O

Product Strategy & Roadmap

• Define and own the 12–18 month product vision and roadmap for Inya.ai, Speech Analytics, and

Agent Assist

• Translate Gnani's business goals and customer insights into clear, sequenced bets — balancing

enterprise demand, AI capability evolution, and platform scalability

• Set the framework for how new Generative and Agentic AI capabilities get evaluated, prioritized,

and integrated into existing productsConversational & Agentic AI Product Development

• Drive product development across the full stack of Conversational AI — ASR, NLU, dialogue

management, LLM orchestration, TTS, and voice UX

• Own the evolution of our Agentic AI capabilities: multi-step reasoning, tool/API use, memory,

autonomous task execution, and human-in-the-loop design

• Work hands-on with AI/ML and Speech teams — you understand model capabilities deeply

enough to push back, shape feasibility, and identify under-leveraged potential

Team Leadership & Culture

• Lead, mentor, and grow a team of up to 10 across PM, design, product marketing, and technical

content:

– Junior and Senior Product Managers — own sprint-level delivery, feature discovery, and roadmap

execution

– UI/UX Designers — enterprise interface design and conversational UX

– Product Marketer — GTM strategy, positioning, and launch campaigns

– Technical Content Writer — product documentation, release notes, and developer content

• Establish PM rituals, decision frameworks, and craft expectations across the team

• Create clear ownership, reduce ambiguity, and run a tight loop between product, engineering, and

GTM

Customer & Market Intelligence

• Own enterprise discovery — regularly engage with customers, CXOs, and solution architects to

surface unmet needs and validate hypotheses

• Track the Conversational AI and Agentic AI competitive landscape; synthesize signals into

positioning and product decisions

• Partner with Sales and Pre-Sales to understand deal dynamics, objections, and feature gaps that

affect revenue

Launch & GTM Enablement

• Drive product launches end-to-end — from feature readiness to market messaging, sales

enablement, and customer communication

• Work with the Product Marketer and tech content writers to develop compelling positioning for

Inya.ai and Gnani's broader platform story

• Define product success metrics and track adoption, retention, and revenue impact post-launch

W H O W E ' R E L O O K I N G F O R

Experience — Non-Negotiable

• 10–14 years of overall experience, with at least 3 years in a director or senior product manager

role.

• Leadership experience managing a team of up to 15 people

• Demonstrable experience building products in the Conversational AI space

• Hands-on exposure to Generative AI and Agentic AI: you've worked with LLMs, prompt pipelines,

RAG, tool use, or autonomous agents in a product context — not just as an observer

• Proven track record of managing cross-functional product teams, including designers and

marketers — not just engineers

• Experience owning product from discovery through to GA launch and revenue impact

What Strong Looks Like• You've shipped enterprise SaaS products that are live, not just PoCs — and you know what post-

launch ownership really means

• You can hold a deep technical conversation with an ML engineer about LLM latency trade-offs and

then switch rooms to help a content writer sharpen a product one-pager

• You give junior PMs structured feedback, not just corrections — and you invest in their growth

deliberately

• You're comfortable working in a fast-paced environment where frameworks emerge from practice,

not process documents

• You've dealt with enterprise complexity — multi-stakeholder sales cycles, integration-heavy

deployments, and demanding SLAs

Bonus Credentials

• Familiarity with CCaaS platforms (Genesys, Avaya, Cisco, Amazon Connect) or CRM

integrations

• Exposure to multi-tenant SaaS platform design — APIs, SDKs, tenant isolation, extensibility

• BFSI, telecom, or healthcare vertical experience where Gnani is deeply deployed